Ad Excellence

Consultancy, training and coaching in Service Excellence,
Codes in luxury, étiquette, protocol and intercultural management.

Training places : Europe, Middle East, Russia, USA, Asia, Africa

En savoir plus

Luxurious hospitality sector, gastronomy, tourism, luxury retail, institutions (gouvernance, ministries and ambassies), UHNWI staff

« Quality and excellence in service is never the result of the hazard »

Fidelizing an international high end VIP clientele needs a well trained staff. AD Excellence offers consultancy, training and coaching services in the follwing sectors :
AD Excellence vous propose des formations et du coaching dans les domaines suivants:
  • Quality and excellence in service
  • Business etiquette, savoir-vivre and protocol
  • Emotional luxury : exceed customers expectations
  • The art of the table and table service
  • Art of the wine tasting
  • Grooming and elegance
  • Etiquette, elegance and savoir-vivre in society
  • Butler Excellence Training
  • The codes of luxury
  • Discover the « haute couture »
  • Communication and intercultural management in hospitality
  • The codes and exectations of international clients
  • International conflict and complaint management
  • Butler excellence training
  • TRAIN the TRAINER in etiquette and protocol
  • Training and coaching for « GOLD MEDAL for SERVICE EXCELLENCE »

Anne DEBARD
Anne Debard , Founder and CEO of AD Excellence and EAF – Etiquette à la Française

« Details make perfection ; perfection is not a detail » (Leonardo da Vinci)

« To satisfy and fidelize an international high end VIP clientele, it is essentiel to have a professional staff trained in service excellence, codes of luxury, etiquette, protocol, savoir-vivre and intercultural clientele knowledge. Our aim is to bring to all the « actors » in the luxury world, the essential tools and elements to garantee the offer of excellence in service. Difference makes difference. »

Publications : Journal des Palaces

Le "Must" de l'excellence et du luxe: qualité de service, savoir-être et étiquette

Etiquette à la Française : Du luxe émotionnel dans l'hôtellerie ...

Médaille d'Or pour « Service d'Excellence - Journal des Palaces

Étiquette à la Française - Lettre ouverte à tous les professionnels de l’accueil touristique

Etiquette à la Française : De l'accueil en France des touristes étrangers de prestige (France)

also : Podcast Monaco, Ecrivain et Auto-éditeur pour juniors (Caroline et Carlo apprennent les bonnes manières.)

« AD Excellence » Etiquette Training and Consultancy by Anne Debard

Photos

Contact

Contact : contact@frenchfrancais.com
Phone : +33/(0)6.03.56.85.44

Ils nous font confiance:

Luxury hospitality and retail sector, training partners and international clients :

4 ****, 5 *****, Palace hotels :

Ritz Paris, Royal Monceau, Georges V, Mandarin Oriental, la Réserve, Lutétia, Hyatt, Relais et Châteaux, Palais de la Méditerranée, Marriott, Intercontinental, Esprit de France, SBM Monaco, …

Luxury retail sector : private aviation and yachting, VIP event organizing, high end tourism, Haute Couture, perfume (LVMH Guerlain, …), Jewellery (Boucheron,…)

Prestigious luxury and business training center in France and internationally : Sup2co, EMLyon Management du Luxe , Institut Supérieur du Vin, VATEL Hospitality school , IDRAC Business School, Ecole de l’Excellence à la Française – Ferrières, Paris

Ambassies, ministries , UHNWI staff : staff training