Tourism, hospitality, commerce and luxury sectors

Ensuring the loyality of your clientele is the result
of your staff traning.

I offer you the following services
in french or english language :

  • Service quality
  • Business etiquette and protocol
  • Etiquette, elegance and social behaviour rules
  • Interculturel management and communication skills
  • Train the trainers in etiquette and protocol
  • Training in etiquette and protocol leading to the obtention
    of the « Gold Medal for Excellence in Service »
« High quality service is never coincidence »